العلاقة بين متطلبات إدارة المعرفة وعملياتها وأثرها تميز اداة المؤسسي دراسة تطبيقية في وزارة التربية والتعليم الاردنية

دروزة, سوزان (2008) العلاقة بين متطلبات إدارة المعرفة وعملياتها وأثرها تميز اداة المؤسسي دراسة تطبيقية في وزارة التربية والتعليم الاردنية. Masters thesis, جامعة الشرق الاوسط.

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Abstract

This study aimed at revealing and detecting the relationship between the requirements of knowledge management as defined by the Prize of King Abdullah II for the Excellence of Institutional Performance and Transparency (knowledge needs, knowledge awareness and commitment, external and internal communication), knowledge management (diagnosis, generation, storing, distribution and application) on one hand, and the effect of this relationship on the institutional performance in the Ministry of Higher Education in Jordan on the other. The study also included other theoretical and practical objectives: First: the theoretical objectives, where it implied constituting a theoretical framework for the management of knowledge and its processes. Another objective was defining the implications and the theoretical evidence of the knowledge process considered essential for the work to enforce the capabilities of the workers in order to achieve a better performance for their ministry. A third objective, though, was to examine the institutional performance concerning the inputs and standards. Second: the practical objectives, which were demonstrated by clarifying the nature of the relationship and the sort of effect between the requirements of knowledge management and the institutional performance in the Ministry of Higher 5 Education in Jordan, and finally, introducing recommendations of relevance to the Jordanian institutions working in the field of knowledge. In order to achieve the objectives of this study, the researcher resorted to designing a questioner to gather the primary information, consisting of 90 paragraphs, and distributed it to the 300 members of the study sample, who were employees holding a Diploma degree and higher degrees. In this light, the data gathering and analysis, and examining the hypothesis were undertaken by using the statistical vortex SPSS. After conducting the inscriptional analysis of the study and analyzing the variations and the connection common element of the study premise, the study came up with the following conclusions: • The existence of a relationship with statistical evidence between the requirements of knowledge management on one hand, and the diagnosis, generation of knowledge, its distribution and application on the other. • The existence of a relationship with statistical evidence between the requirements of knowledge and its processes on one hand, and the satisfaction of workers, the learning and the institutional development, and the efficiency of the internal processes on the other hand.

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