أثر استخدام أنظمة الموافقات الطبية الالكترونية على تحقيق الميزة التنافسية لشركات إدارة التأمين الاردنية

سختيان, دنيا سامر (2019) أثر استخدام أنظمة الموافقات الطبية الالكترونية على تحقيق الميزة التنافسية لشركات إدارة التأمين الاردنية. Masters thesis, جامعة الشرق الاوسط.

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Abstract

The study aimed to identify the impact of the use of electronic medical approvals systems to achieve the competitive advantage of the Jordanian insurance management companies. The study sample consisted of 300 respondents and 257 questionnaires were analyzed by 85.7% the data were based on the questionnaire that was designed for this purpose. The study was followed by analytical descriptive method, where the statistical program SPSS V.20 was used to analyze the study data. The study has reached a number of results, the most prominent of which is the positive impact of electronic medical approval systems in their dimensions (electronic claims system, claims verification system, smart card) on the competitive advantage in terms of cost and differentiation for the Jordanian insurance management companies. In light of these results, the study made a number of recommendations, including: The ability of the company to apply electronic medical approval systems in a manner appropriate to the state of competition gives it greater flexibility in facing environmental challenges and knowledge of better market opportunities, and understanding the characteristics of the stages and methods of effective competitive advantage that Companies evolve and grow. Keywords: Electronic Medical Approvals Systems, Competitive Advantage, Jordan Insurance Management Companies, Amman, Jordan.

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