دور تكنولوجيا المعلومات في دعم الاداء المستدام في منظمات الاعمال الالكترونية: دراسة تطبيقية في منظمات الاعمال الالكترونية في الاردن - عمان Role of Information Technology in Supporting Sustainable Performance in E-Business Organizations: Applied Study E-Business Organizations in Jordan - Amman

المواجدة, أسيل (2019) دور تكنولوجيا المعلومات في دعم الاداء المستدام في منظمات الاعمال الالكترونية: دراسة تطبيقية في منظمات الاعمال الالكترونية في الاردن - عمان Role of Information Technology in Supporting Sustainable Performance in E-Business Organizations: Applied Study E-Business Organizations in Jordan - Amman. Masters thesis, جامعة الشرق الاوسط.

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Abstract

Information technology in organizations is developing their services and products, especially in the e-business sector. It also helps organizations to grow and expand in new markets and surpass their competitors, in addition to sustainability in their performance. These organizations adopt information technology in many fields, including Economic, administrative, environmental, social and other factors. Important this study according to the researcher, there are no any studies are looked at the role of information technology in supporting sustainable performance in e-business organizations in Jordan - Amman, so its importance is coming from the theoretical and applied side. Therefore, this study is aimed to show the role of information technology in supporting sustainable performance in e-business organizations in Jordan - Amman, the problem of this study is the existence of several recommendations from previous studies confirm the lack of scientific research on this phenomenon, also a literary gap that illustrates the relationship between information technology and sustainable performance. The study community consists of 8 organizations practicing e-business in Jordan - Amman. The study is based on the analytical descriptive method through the questionnaire which is prepared based on theoretical literature and previous studies. Based on several measures developed by several researchers to adapt the model of the virtual and the dimensions of the study. This study is selected the managers from these organizations and س 200 questionnaires are distributed, then a total of 177 valid questionnaires are retrieved. After the data collection is analyzed through the statistical package for social sciences SPSS22 and several statistical methods are used. The results of the analysis showed that there is a relationship between information technology and sustainable performance, where there is a strong correlation between them, this means that the change in sustainable performance results from changes in information technology in e-business in Jordan - Amman, which means that information technology has impacted the sustainable performance of e-business but this effect is only through the compatibility variable only. The study presented several recommendations, the most important of which is to make on future studies through the dimensions of this study for a different society, and to disseminate the results of the study to include other sectors such as educational sectors. Keywords: Information Technology, Sustainable Performance, EBusiness, Infrastructure, Compatibility, Experience, Social, Economic, Environmental.

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