The Effect of Strategic Information Systems on Competitive Priorities: An Empirical Study on the Jordanian Commercial Banks

الزيود, خالد (2014) The Effect of Strategic Information Systems on Competitive Priorities: An Empirical Study on the Jordanian Commercial Banks. Masters thesis, جامعة الشرق الاوسط.

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Abstract

The study aimed to measure and analyze the impact of strategic information systems on achieving competitive priorities. The study population consisted of the Jordanian Commercial Banks, which are twelve banks. The study sample consisted of (185) respondants selected as an intended sample from managers and heads of sections. To achieve the objectives of the study, the descriptive analytical method was used through a questionnaire that was developed to be used as the major tool for data collection, which consisted of (47) items. A number of statistical methods were used such as: mean, standard deviation, one sample T-test, stepwise and multiple regression analysis. After analysing the collected data and testing the hypotheses, a number of results were reached: There was a significant impact of strategic information systems with its dimensions (strategic information added value, strategic information updating value, employee's individual performance, organizational performance, and the use of the system) on achieving competitive priorities in the Jordanian commercial banks at the significance level (α ≤ 0.05). There was a significant impact of strategic information systems (strategic information added value, employee's individual performance, organizational performance) on achieving the priority of cost in the Jordanian commercial banks at the significance level (α ≤ 0.05). There was a significant impact of strategic information systems (strategic information added value, employee's individual performance and organizationl performance) on the priority of quality in the Jordanian commercial banks at the significance level (α ≤ 0.05). There was a significant impact of strategic information systems (strategic information added value and employee's individual performance) on the priority of flexibility in the Jordanian commercial banks at the significance level (α ≤ 0.05). Also, there was a significant impact of strategic information systems (strategic information added value and employee's individual performance) on the priority of delivery in the Jordanian commercial banks at the significance level (α ≤ 0.05), Keywords: strategic information systems, competitive priorities and the Jordanian commercial banks.

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