The Role of E-business Solution in Firm Performance: Impact of Supply Chain Collaboration in Manufacturing Sector in Jordan دور حلول الاعمال الالكترونية في أداء الشركة: أثر تعاون سلسلة التوريد في قطاع التصنيع في الاردن

الحن, ديما خليل (2018) The Role of E-business Solution in Firm Performance: Impact of Supply Chain Collaboration in Manufacturing Sector in Jordan دور حلول الاعمال الالكترونية في أداء الشركة: أثر تعاون سلسلة التوريد في قطاع التصنيع في الاردن. Masters thesis, جامعة الشرق الاوسط.

Text 5b56e7f8acc81_1.pdf Download (2MB)

Abstract

This research seeks to present a theoretical model about the Role of E-business in Firm performance taking into consideration the impact of the mediators “Collaboration with Customer and Collaboration with Competitors”. The study was conducted in manufacturing sectors in Jordan. The researcher used the Exploratory Factor Analysis in the first phase of the analysis. A total of 66 questionnaires were distributed and considered for pilot testing. In the second phase, Confirmatory Factor Analysis was conducted to validate the measurement scale. The researcher distributes 178 questionnaires and used to validate the measurement scale. Then the researcher used Structural Equation Modelling to investigate the relationship between the dimensions, and to measure the impact of E-Business on Firm Performance, impact of Supply Chain Collaboration on E-business and Firm Performance. The study presents suggestion and recommendation for managers in Jordanian’s manufacturing sectors that may be helpful to use E-business effectively to improve the organizational performance by Collaboration with Customers and Competitors. Based on final results of this research, E-business doesn’t have a significant impact on Firm Performance, the assumption of the mediating effect of Collaboration with Customers on E-business and Firm Performance was refused, in the other side it was accepted for Collaboration with Competitors mediate the relationship between Ebusiness and Firm Performance. The researcher recommends that the future researches should include other types of Collaboration such as retailers, suppliers, etc., also should include other sectors such as services, other industries, telecommunications, etc. Keywords: E-business, Supply Chain Collaboration, Firm Performance

Actions (login required)

View Item