أثر عمليات توليد المعرفة على سلوك الاداء الابتكاري: الدور الوسيط لرأس المال النفسي في البنوك التجارية الاردنية

العماوي, صهيب عبد اللطيف (2018) أثر عمليات توليد المعرفة على سلوك الاداء الابتكاري: الدور الوسيط لرأس المال النفسي في البنوك التجارية الاردنية. Masters thesis, جامعة الشرق الاوسط.

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Abstract

This study aims to show the direct and indirect impact of knowledge creation variables on creative performance behavior. This study uses a descriptive and cause/effect analysis method. Data collected from Jordanian commercial banking in Amman through a questionnaire. Out of (240) distributed questionnaires, only (213) were suitable for further analysis, then coded against SPSS23. The results of the study show that Jordanian commercial banks are implementing knowledge creation, psychological capital and creative performance behavior. Results also show that there are strong among the three variables. Finally, results show that there is an effect for knowledge creation on creative performance behavior directly, also indirectly through psychological capital. The study recommends that Jordanian commercial banks in Amman should pay more attention to knowledge creation and psychological capital, because they affect creative performance behavior. Keywords: Knowledge Creation, Psychological Capital and Creative Performance Behaviors.

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