The Impact of Intellectual Capital on achieving Competitive Advantages within commercial banks in Jordan أثر رأس المال الفكري في تحقيق الميز التنافسية في البنوك التجارية الاردنية

عربيات, عبدالكريم احمد عبدالكريم (2018) The Impact of Intellectual Capital on achieving Competitive Advantages within commercial banks in Jordan أثر رأس المال الفكري في تحقيق الميز التنافسية في البنوك التجارية الاردنية. Masters thesis, جامعة الشرق الاوسط.

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Abstract

The study aimed to investigating the impact of Intellectual Capital on competitive Advantage at Jordanian Commercial Banks. This study used descriptive as well as cause/effect. Data collected from Jordanian Commercial Banks (13 banks). The questionnaire was distributed to 300 out of 366 managers and supervisors, only 290 questionnaires were obtained, and just 281 were suitable for further analysis. After confirming normality, validity, and reliability of the tool, correlation between variables was conducted, and then hypothesis was tested by using multiple regressions. The results show that banks are highly implementing IC and competitive advantages variables, and there are strong relationships between IC and competitive advantages variables. The results of simple linear regressions show that there is a significant impact of IC on competitive advantage at Jordanian Commercial Banks. The results also show that human capital, relational capital and structural capital have positive significant impact on competitive advantage at Jordanian Commercial Banks. Finally, the study recommends further testing of hypothesis on same industry in other countries, especially Arab countries and other industries to test the validity of results. Key Words: Intellectual Capital (IC), Competitive Advantages (CA), Human Capital (HC), Relational Capital (RC), Structural Capital (SC).

Item Type: Thesis (Masters)
Subjects: H Social Sciences > H Social Sciences (General)
Depositing User: أ. طارق زياد عبد حنونة
Date Deposited: 01 Mar 2021 11:25
Last Modified: 01 Mar 2021 11:25
URI: http://scholar.alaqsa.edu.ps/id/eprint/3667

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