واقع تطبيق هندرة إدارة الموارد البشرية وعلاقتها بتطوير الأداء الوظيفي في ديوان الموظفين العام بقطاع غزة

ابو عوض, رانيا جاسر علي (2015) واقع تطبيق هندرة إدارة الموارد البشرية وعلاقتها بتطوير الأداء الوظيفي في ديوان الموظفين العام بقطاع غزة. Masters thesis, الاكاديمية.

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Abstract

This study aims at identifying the reality of applying the re-engineering of human resources and exploring its role in enhancing job performance in General Personnel Council , and to introduce recommendations that contribute in a better application of human resource re-engineering in General personnel council. Also, to contribute in increasing the level of employees job performance. The researcher applied the descriptive analytical approach through using a comprehensive survey of all the employees of population (90) working at General Personnel Council . The researcher designed a questionnaire to measure the variables of the study and then used the SPSS program for statistical analysis. The most important results of the study are as follows: • Re-engineering dimentions are available in General Personnel Council with a 58.65% ratio. • The level of employees' job-performance was at 64.93%. • There is a significant relationship between the level of employees' job performance and the availability of re-engineering dimentions in General Personnel Council. • There is a significant relation between the applying of re-engineering and job-performance . The most important recommendation of the study are:- • Senior management Should be convinced with the necessity of change and re-engineering process which automatically leads to convincing their employees. • Taking advantage of technological development in information systems, computer and modem telecommunicate in order to make a better use of it. • Developing the performance appraisal system of employees in General Personnel Council. • Connecting the performance appraisal with training process in order to determine the employee needs accurately, in order to develope their skills and increase their performance. • Making use of information technology in order to make a vital change in performance. • Management should going on focusing in continuous improvement of human resource performance. • Updating all the new in the world of technology and improving telecommunication in the way that go with General Personnel Council goals.

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