واقع تمكين العاملين في جهاز الشرطة الفلسطينية وعلاقتة بالاداء الوظيفي

ابو عمرة, اعمر (2015) واقع تمكين العاملين في جهاز الشرطة الفلسطينية وعلاقتة بالاداء الوظيفي. Masters thesis, الاكاديمية.

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Abstract

This study aimed to identify empowerment level among Palestinian Police employees in Gaza using both of administrative, and psychological dimensions of empowerment and its relationship with job performance. The importance of this study came from the fact that Police organization is a professional specialized in pursuit of the outlaws and bring them to justice, and consequently some administrative and field officers must be empower to do their work in the best way . The population of the study encompass 1206 officers ranked from lieutenant to Major General who hold job titles. The researcher used descriptive analytic approach to reach the research results, the stratified random sampling has been used to select the sample of the study, and the questionnaire has been used as a study tool. A total of 350 questionnaires were received from 450 delivered questionnaires with a response rate of 77%. Data analysis and explaining was conducted using SPSS package. The study revealed a group of results and the most important were : There is high level of empowerment practices among police officers. It was concluded that the level of psychological empowerment practices was relatively higher than that of the administrative empowerment, this can be explained by that psychological empowerment practices related to persons and requires administrative support and facilitating environment while administrative empowerment requires more logistic and operational preparations to enable employee to do their work and there is high level of job performance among police officers, this because of the suitability between their educational qualifications and capabilities and their tasks, added to the availability of training and motivating from the leadership of the police. And the study revealed that there is a direct positive relationship between empowerment with its both dimensions and job performance. The study recommended the following: sustaining empowerment as real practices in the Palestinian police which would have positive effect in improving and developing job performance, granting the Palestinian Police employees wider delegations and developing specialized training programs, improving material and moral incentives that impact employees personalities, and increasing employees participation in managing the police.

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